Microsoft CEO Nadella tells managers Copilot's Gmail and Outlook integrations ‘don't really work’ and steps in to fix them

2025-12-29

Summary

Microsoft CEO Satya Nadella has criticized the company's AI assistant, Copilot, for its poor integration with Gmail and Outlook, describing these connections as ineffective and not intelligent. Nadella is personally taking charge of improvements by actively engaging with engineering teams, critiquing AI products, and involving himself in recruitment and partnerships to enhance Microsoft's AI capabilities.

Why This Matters

This situation highlights the challenges even major tech companies face in delivering effective AI solutions, impacting their competitive edge and innovation pace. As Microsoft competes in the rapidly evolving AI landscape, Nadella's hands-on approach underscores the strategic importance of AI for the company's future and its potential to redefine digital workspaces.

How You Can Use This Info

Professionals should be aware of the evolving capabilities of AI tools like Copilot, as they have the potential to transform workplace productivity by automating routine tasks. Keeping informed about such developments can help in anticipating changes and adapting to new tools that could streamline tasks and improve overall efficiency in the workplace.

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