Enterprise leaders say recipe for AI agents is matching them to existing processes — not the other way around
2025-08-27
Summary
The article discusses the importance of integrating AI agents into existing enterprise processes rather than adapting processes to fit the technology. Companies like Block and GlaxoSmithKline (GSK) are seeing early returns on investment by using AI to automate tasks and accelerate research, emphasizing the need for human expertise alongside AI capabilities.
Why This Matters
Understanding how AI can be effectively integrated into current workflows is crucial for enterprises, as it allows them to leverage technology without disrupting established processes. This approach can lead to significant improvements in efficiency and productivity while ensuring that human oversight and expertise remain central to operations.
How You Can Use This Info
Working professionals can apply these insights by focusing on how AI can enhance their current tasks rather than replacing them. By aligning AI tools with existing workflows, employees can increase productivity and free up time for more strategic activities. It is also important to maintain domain expertise to oversee AI-driven processes, ensuring quality and compliance.