"Agentic commerce" is Walmart's new way of letting ChatGPT pick out your groceries for you
2025-10-15
Summary
Walmart is collaborating with OpenAI to implement "agentic commerce," allowing customers to use ChatGPT for grocery shopping. This approach, leveraging OpenAI's Instant Checkout feature, lets users have conversational searches and make immediate purchases, bypassing traditional online shopping methods.
Why This Matters
This innovation signifies a shift in how consumers might interact with online shopping platforms, making the experience more intuitive and tailored to individual needs. By integrating AI to understand personal preferences and make recommendations, businesses could enhance customer satisfaction and streamline the buying process.
How You Can Use This Info
Working professionals can anticipate similar AI-driven changes in their industries, potentially improving customer engagement and efficiency. Staying informed about such technologies could inspire new ways to enhance customer interactions or streamline operations in their own businesses.